Shipping policy

DHL DELIVERY

We are glad to bring our customers great value and service. That’s why we provide free delivery from our NGNESports warehouses by DHL. 

LOST/MISSING PACKAGES

RAPZ is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and delivery address are correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

SHIPPING TIME

Delivery times UK. These are our estimates:

Delivery time – 1-2 Working Days

International delivery times are found on the page. 

*All delivery times exclude any types of delays

TRACKING INFORMATION

You will receive an email with a tracking number once your order is dispatched, if there are any issues please let us know. 

CUSTOMS, DUTIES, AND TAXES (OUTSIDE THE UK)

RAPZSPORTS is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc).